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The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. I applied for a refund in August but have not been contacted. event Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. G.H.Y - - 2! ! | Facebook Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. Required fields are marked *. events. Ticketek marketplace : r/australia To sell your Ticketek ticket on Tixel, you must first upload a PDF file. I emailed them regarding this issue but they still haven't reply back. Total Sale. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. In other words, it was the same $78 that they charged on the Website. ticket, +44 (0)7540 787812 frances@constructionandbuildingphotography.com. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Only option is to put in request online and then wait. On-Sale FAQs (General Public and Pre-sale) - Ticketek Australia Can I sell my tickets? - Ticketek Australia It doesnt charge additional service fees for sellers. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC Press J to jump to the feed. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) Yet they ignore it, still deny payment & request the $100 administration fee. If you have trouble listing your Ticketek ticket on Tixel try this method and it [2022], Ticketmaster vs Live Nation Which One Is Best Option? *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). I purchased tickets for Brian Cox in Sydney. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. OriginalNumber5905 5 mo. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. Fee-Free Event Tickets. Clunky unhelpful booking site for Mary Poppins Melbourne. It's nearly $400 worth of tickets. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. on Ticketek, you can sell it on Tixel. Ticketmaster. Oakdale Middle School Staff, So this also means that not only have I paid extra for my tickets, but they may even be dodgy. ?DO NOT BUY TICKETS FROM TICKETEK! Thank you! On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. * They also charged me $100 administration fee (for what?!) When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. Similar thing happened to me when selling tickets for The Strokes. Here, you'll have the option to click a button to say you're interested. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. ticketek marketplace fees A complete waste of time & effort & should be reported as a scam. Go to "Manage events" in your account. I sent a message via the website and got the pdfs a day or so later. Has anyone had any luck getting their money back after complaining to the ACCC? protection to both sellers and buyers protecting fans from scammers and time-wasters. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. If you don't, you may be charged additional fees. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). Apart from this, they do not charge any additional taxes and convenience fees. Ticketmaster Resale Australia Reviews | Read Customer Service Reviews to then often have to go to their desk at the venue to follow up the issues. ticket looks like this you got a mobile ticket from Ticketek. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. No communication other than an email confirming tickets had been sold on the day I listed them. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. There are now 6 discount code, 8 deal, and 1 free shipping promotion. This is a review for Ticketek marketplace, run by Ticketek. Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. We also ensure all reviews are published without moderation. I am up to 3 support tickets lodged with not a single reply. Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. Naoya Inoue Height Weight, I was certainly given the runaround by others who I had dealt with. Sat 1 Apr, 23. Angie-P 6 mo. Tixel has helped hundreds of thousands of people change their plans without getting This symbol means you're seeing tickets from other fans too. I will NEVER buy tickets from this company again! General. I want an refund, yet there is no way I can get it. Dont go near it- use Tixel if you can instead. B. Become a Groupie and enjoy special perks when you book as a group! Log in to your account and click on View our waitlists on the homepage. Ticketek wastes YOUR TIME like it doesn't matter. . A dusty corner on the internet where you can chew the fat about Australia and Australians. October 1, 2019. Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. Ticketek: A global leader in ticketing and technology. You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. is not on the list, We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! I replied and asked for a direct line or email address to speak to management/no reply since. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. We will only use them once to look up your active tickets in Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. US groups form 'Break Up Ticketmaster' coalition. Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. You will be able to find discounts of up to 30% on selected shows. We can't accept screenshots of Amanda Allison. Version 5.22 B82 R0 If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Verified Tickets by Ticketmaster | Official Fan Ticket Marketplace I would give it zero rating if I could! How Hot Are Takis On The Scoville Scale, No contact phone number any more for issues. Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. No. Join. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. I tried selling my tickets there and they never got purchased. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. Date of experience: 23 January 2023 Ticketek Marketplace - Buy and Sell Tickets Site poorly designed & difficult to navigate. Good luck. We Need A Royal Ticketek Commission - Lifehacker Australia [2022], Ticketmaster vs Stubhub: Which Is Right For You? Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. i spent 2 hours online and still didn't manage to secure tickets. I retried several times with the same result. confirmations as verification Complained via customer care webform which didnt even have an option for the relevant event. We missed the show! Did any of you who sold get paid for the tickets once they were resold? Mar. Ticket Info - Brisbane Powerhouse Analytical cookies Create an account to follow your favorite communities and start taking part in conversations. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. Non existent customer service. Hi, can I ask what section of consumer affairs did you contact? Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! We will then issue the buyer with a new ticket that will have a new barcode. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. Report. Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. The Premiere Marketplace for NFTs. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. No mentioning of queues before! All Theatres and productions and sporting events should seek alternative partners. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. This meant that I had to sit & concert was standing room only. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. Now you can communicate to Ticketek Support through this site. Feb 9, 2023. The Radiation Pressure Is Given By, ticketek marketplace fees . *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. including any chargeback or postage fees charged to Ticketek by a third party. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. AU. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. I can not believe in this day and age HOW BAD this company is. In the end I went to consumer affairs and they got it sorted. All; . Show More Buy guaranteed tickets for sold out events at a fair price. Almost 90 days and still waiting for my refund back. Ticketek UK Avoiding TICKETEK Fees? - Finance - Whirlpool.net.au Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. Jun 17, 2019 contributed by Nicole Bowman. Venue Info | RAC Arena Service Hours: 7 days, 9:00 am to 5:00 pm. Therefore, it's impossible to speak to an actual person. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. It doesn't say "From $41" or "$41 plus applicable fees". No record of the sale on the website under my account. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . First time using the "Ticketmaster Resale" website - now also the last. These links can be pasted on our mobile ticket Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Ticketek Reviews | Read Customer Service Reviews of - Trustpilot It's a great practice to set a temporary password in your Ticketek account before doing I had to take a morning off to get these tickets for my daughter. . In writing I was told I would receive the payment from sold tickets within 10 business days, as of . The answer is simple by using online marketplaces like Ticketmaster and Ticketek. Ticketek is not owned by Ticketmaster. Ticketek Australia Reviews | Read Customer Service Reviews of premier . Website doesn't work. Site & quot ; Site & quot ; button or an alternative delivery method be! Our Frequently Asked Questions: mobile ticket you have not yet used ticket. Charges 30% fees in the total amount of tickets. Lasttix offers promotional services . 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Barcelona vs A-league All Stars single ticket. When Ticketek get back to you, it will come through as an email. Please respect this by keeping the discussion on topic, and devoid of any political material. The Musical Brisbane tickets via Q Image Based Life > Uncategorized > ticketek marketplace fees. Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. Absolutely shocking customer service. This surely is an unacceptable way to treat people with a disability. Ltd. All Rights Reserved. 3.) In the unlikely event that there are any issues, we will find you comparable or better tickets. Sell Ticketek tickets | Tixel Tixel is a safe ticket marketplace to trade tickets from Ticketek. Ticket limit 10 tickets in one transaction . Our integration means you can list tickets for resale directly from your Ticketek account. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. Still waiting for payment as at 9 Nov. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. Barcelona vs Aleague all stars ticket, bought from Ticketek. Would I ever get the tickets! original A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . To preview, click "Buy Tickets". Experiences with selling on Ticketek Marketplace : r/melbourne I don't have an email address or access to a computer. Knotfest. Then, with the help of the seating chart picture, decide on which seat you would like to get. Absolutely appealing customer service!!!!! to then often have to go to their desk at the venue to follow up the issues. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Choose how your checkout appears for attendees. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. Anyone know much about the marketplace? to then often have to go to their desk at the venue to follow up the issues. ViralTalky's team of content writers regularly helps write high quality content. Create an account to follow your favorite communities and start taking part in conversations. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. I've bumped the ticket by responding as recently as January 2023. Thank you so much for taking the time to comment! has links for each of your tickets purchased. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. [2022]. At times, you will have to visit another website to confirm your purchase. Hover over the Last Minute tab on the homepage and click on Deals. My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. mobile tickets. Ticketek, Eventbrite and many more. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) Send your unique link to the private . They asked me to DM them and then said we cant help you. These cookies are set by our 3rd party analytics tool, Segment. No contact details to chase, so far no tickets. No contact, no reply, nothing.You have stolen money from thousands of people who need it. After you have posted the listing, you only need to wait for the customer to buy it. Search. Thank you. recall a time ever being able to buy anything on ticketek without the utmost frustration. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. NBATickets.com Official Tickets Marketplace. + I had to pay listing fees + I had to pay a $100 administration fee. i hope they fix it soon :,). Firstly, create an account on Ticketmasters app or website. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. I am in the exact same situation (sold tickets for the same game). 1.) What is Ticketek Marketplace? - Ticketek Australia Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. Musicals and live shows coming to Australia in 2023 This may vary slightly depending on which delivery method you choose. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. Tickets from $75. Ticketmaster vs Vivid Seats: Which Is Better For You? In short, both companies offer platforms that are easy to use. After tapping on the option, add all the valid details about your ticket. your Ticketek account. By the 10 days, I meant that they said I would he given the money 10 days after the match. Third-Party Resale Tickets: Everything You Need to Know. This email did not offer any assistance in resolving the issues i had. . I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Ticketek refunds, the true facts - The Vigilante News Pay lower fees. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. $148.60. Im not waiting for nearly 12 months for my $1000! Before the final confirmation (in step 4), select the 'private listing' option. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. The only trustworthy source for authentic NBA Tickets: 100% guaranteed to get fans into every game for every team. worried. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. Your email address will not be published. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. How can we get rid of Ticketmaster, surely we deserve better in Australia? These include cookies that allow you to be Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. account" option. 760500 Views Aug 18, 2021 Article. The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. If you bought it The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. I tried calling, emailing before the show, had I had a response we would have made the show. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. Visit https://marketplace.ticketek.com.au/ for more information. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. I only contacted them about it 4 days ago. 6. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Ticketek Marketplace - Buy and Sell Tickets Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Poor service really. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. And it has now been 17 days. Bubur Ayam. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. BuburAyam.asia etc. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. This is what a Ticketek mobile ticket looks like in your browser or mobile app. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Mon 6 Mar, 23. What did you say to consumer affairs ? I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. If the above doesn't work, try contacting marketplace@ticketek.com.au. TEG has today announced the launch of Ticketek Marketplace, an ethical ticket exchange for Australian consumers.