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Parking for events often closes when the event starts or shortly after, and is also sometimes first-come-first-serve even if you pay for a reserved spot. Then the day of the event I got an email cancelling my ticket. VividSeats.com = Robbery!!! | Los Angeles - Yelp Overall, my experience was very positive. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Lack of preparation and communication from the recruiter for each step of the process. Called Capital 1 (cc company) to see if my card wasn't working and they told me that all day yesterday they were having people calling them as their cards on your site didn't work either. I would like to warm people to avoid buying tickets through Vivid Seats. Sellers can choose the price for their tickets and modify them at any time. Vivid Seats Reviews - vividseats.com - Review Centre Vivid Seats: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Recent customer reviews are positive; 100% buyer guarantee; Over 100 million tickets sold; Lots of filter options to narrow down events; Vivid Seats makes it easy to find information about major upcoming live events. . vivid.seats from Vivid Seats has responded Posted Feb-14-2023 Hi kkeenny, we are sorry to hear that you had trouble getting into the basketball game you had ordered tickets for. Vivid Seats Inc has always been and remains a company that is talked about and written about a lot. Complaint about Vivid Seats? File now, we help resolve it! Could never get the tickets. I got nfl tickets from them that never arrived. From A to Z, Vivid Seats customer service is fantastic. The request was put. This changed due to Covid, but we did not get a refund because it was getting rescheduled. Unsubscribe at any time. Desired outcome: 1239964100050. Now I overpaid for two single tickets because they are maliciously scamming people vs. just selling those tickets as single tickets. and then vice versa on the inventory thing. Well my tickets were an e-transfer from one of their professional scalpers and I cannot sell these tickets on any reputable site because most reputable sites dont allow e-transfer tickets. How you capitalize via mass buyout of tickets and resell with fees and markup prices. We are absolutely sorry to hear what you experience. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Please refund me the differance between what you charged me and what the tickets actually cost. From over pricing. James Taylor lawn tix were sold out on Tanglewood in seconds and resold on VividSeats for well over double the price. Also, VividSeats says all orders are 100% . Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. Vivid seats sucks. Vivid Seats has a consumer rating of 3.94 stars from 34 reviews indicating that most customers are generally satisfied with their purchases. I tried not to trip thinking I could sell them forward. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Vivid charged me 78 dollars for a 30 dollar ticket. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. They go above and beyond to make my transactions fun and fast! This is clearly a loophole being used often by venues to protect these ticket scammers. I do expect a refund of the differance that the seats should sell for. No issues at all, would use them again. There were plenty of open spaces, but I wasnt allowed in. I never will again. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Scammed!!! When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". All for the seller, not for the customer. You do NOT provide a valuable service; you instead eliminate other purchasing options and make yourself indispensable by way of ticket monopoly. The latest review was 2 months ago. The tickets were in TTC3 seats 30 and 31 in corner. I do not expect Keillor to come back to Denver at his age. Vivid Seats: Reviews, Complaints, Customer Claims, Page 3 | ComplaintsBoard Vivid seats is allowing a seller to first post a date of estimated shipping for the day after the event. Most complaints are from ticket billing and delivery issues. To sell tickets, they must meet Vivid Seats requirements. Vivid seats purchases tickets with false names and resells them at 2x to 3x their face value. I am very disappointed in not being able to attend the show. For further help, send us a direct message. We have a 100% Buyer Guarantee. Bought tickets thru Vivid Seats, I have a credit of over $84, they won't let me use it because I got the tickets online, I'll never use them again! I cant understand why a company would allow a third party to sell tickets before the venue even has them and for triple The price for general admission, now Ill be the one with the most expensive ticket there and the worst seats smh never again. IE, Hundreds of people are standing in front of you. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. Spent all week leading up to the event trying to call only to get the worst support ever. Yes, you get great prices on concert tickets because it is a con. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Ordered tickets for Gary Allan concert last September. They refused to issue a refund as they said the tickets were sent via email. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. Date of experience: November 28, 2016 Useful Share Advertisement DS David Simonich US Nov 27, 2016 I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. I could not attend. I want my $1,500 back in my bank account. We launched @recap.email and legal webhooks. Address: 111 N. Canal Street. SeatGeek Reviews 2022: Is SeatGeek Legit, Safe & Reliable? - Google What 4 Analyst Ratings Have To Say About Vivid Seats. Total SCAM! Sellers do not offer cancellations or refunds which is why we are not able to extend this option to our customers. Vivid seats are scammers. Vivid Seats - Home - Facebook I was able to purchase tickets during and event before the presale of a show overall the tickets are real yet they are overpriced compared to the original sale. After telling them that I wanted to cancel the sale because it is fraudulent they told me they could not cancel despite it being pending. FINALLY found a phone number for you and called and spoke to Romeo who was simply the best! You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Ticketmaster vs StubHub vs Vivid Seats, etc. All the same? Should I buy tickets on Vivid Seats? How it works, fees, rewards What kind of scam is this? First received an e-mail asking me to call because there was an issue. I had to purchase four more tickets that were handicapped seats from the venue. THEY ARE SCAMMERS. No person that issues tickets for admission to an event shall issue any such ticket solely through a delivery method that substantially PREVENTS the PURCHASER of the ticket FROM LAWFULLY reselling the ticket on the Internet ticketing platform of the ticket PURCHASERS CHOICE.. Business Profile for Vivid Seats LLC - Better Business Bureau I expect to pay the normal service fees, but not what you charged me for the tickets. No refund offered!! Vivid seats scammed me : r/Scams - reddit Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Report as inappropriate. I own a venue. He deserves 10 gold stars! Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats Home | Ticket Purchase Settlement 100% Buyer Guarantee is a complete falsity. The Insurance is not included. Vivid Seats Reviews, Complaints, Customer Service - Revdex.com I purchased tickets to the motley Cre concert in Seattle in 2019. Original review: Feb. 9, 2023. The agent will be able to grant you a refund if your scheduled event has been canceled. We would love to review your order again to see if there's anything we can do to make this right for you. is vivid seats legit - Tecdud.com I purchased tickets well in advance and the tickets weren't cheap. We absolutely value your feedback and apologize for the stress this may have caused you. Vivid Seats complaints 101 E Erica Minz of Lake Forest, US Jun 14, 2022 2:25 pm EDT Verified customer Received incorrect order June 13, 2022 I purchased concert tickets. We encourage you to monitor your bank and email for further updates on your order. You advised that you arrived at 7:50 PM. Because of this, we always make sure to share total pricing information throughout each fan's purchasing experience. The issue was they didnt have the tickets, but had 2 close by. Disgusted. After reading review about Vivid Seats I was extremely skeptical but decided to take my chance anyway because they had the cheapest tickets for The Judd's Final Tour in Lexington, KY. And, I will never refer you to any of my friends and family. I left my message as DM on Twitter, and they replied me to contact to an operator to taking care of my tickets directly over the phone. This is not what I paid for. I usually stick to stubhub. Long story short I never received the parking pass and had to pay in full at the gate. Vivid Seats' email and phones were not responding to many numerous requests. They are aware of this issue. Just go through Ticketmaster or the event website directly. Contact Customer Service | Vivid Seats I got an email the day they were supposed to get to me saying that they were sent but I would need different tickets to use at the venue. Vivid Seats goal is to safely and securely connect customers with event tickets. Vividseats Vivid Seats No ticket refund or credit for postponed or cancelled events Texas Event tickets: Vividseats Texas Author: Texas 7, Report #1494755 May 03 2020 08:25 AM Vivid Seats VividSeats Promised a full refund of $720.90 for cancelled event within 2-4 weeks. Complete scam drove 4 hours for a game and was told the tickets had been resold and we couldn't get it. Great service. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Submit a complaint and get your issue resolved. The market price provided by Vivid was over $500 per ticket. 3 for $533.58. Working at Vivid Seats: 108 Reviews | Indeed.com They are allowing resellers to accept refunds from Ticketmaster while shafting the ticket purchasers by not offering meaningful refunds. Then allows the seller to change the date to the day of the event. Please Refund at least $1000. It should take less than five minutes to find tickets for your favorite venue, artist, or team, select the seats, register, and purchase the tickets. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Any shipping fees associated with transferring the tickets are the responsibility of the buyer. I called before the event and after. We were refused. Paid over $300 to an event that was postponed minutes before it was scheduled. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Will be buying more tickets from them in the future. Nellis v. Vivid Seats LLC (1:20-cv-02486) - CourtListener I called 2 seconds after I saw the $960 total. Pretty hard to buy tickets, Purchase of Concert tickets for Journey in Albuquerque, NM, Easy process, with helpfull employee. Enjoy reading our tips and recommendations. In my other order, my tickets didn't arrive until the night before the concert; that was a little nerve-wracking, but their customer service and chat support was great and they assured me they would monitor the situation. I hate what you stand for. It went to automated system and never got a person to talk to. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means were committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. For more information about reviews on ConsumerAffairs.com please visit our Claim it and get a lot of features. Vivid Seats Culture At a Glance. Vivid Seats has not responded to my email. The seller sets the ticket price. We would like the opportunity to turn this around for you. The third party did not send us the electronic tickets. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. . Desired outcome: He said I should post the tickets for sale. Horrible customer serviceUpdated on 3/2/23 after their comment saying I only called after the event. Hi Debbie, we pride ourselves on providing you with valid and authentic tickets issued by the source as part of our 100% Buyer Guarantee. They deserve to go bankrupt as they cost me $800. 100% buyer guarantee. It is free to list your tickets on Vivid Seats, but there is a 10% commission taken out of the final sale price. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints We can see that your tickets contain a standard disclaimer at the bottom, but we can assure you that you will have no problem using these tickets. Top 2,153 SeatGeek Reviews - ConsumerAffairs Desired outcome: I tried calling two hours before my event as the tickets never arrived. Parking lot operators have sole discretion to refuse entry if you arrive late to an event, as it is understood to be common practice to arrive before an event is scheduled to begin. I paid $322.17 for 3 seats. All persons or entities residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a . 10.1K Ratings. I paid for the first 15 rows. Well they sold me another ticket on the other side of the stadium away from my partner when I know I slowed down to make sure we at least got the same section. VIVID CONFIRMED THE TICKETS IN A DIRECT E-MAIL AFTER MY CALL. Ive only purchased tickets from this site twice. While we understand that resolution was not ideal based on your request for a refund, we hope this helps to clarify the delivery timing of your tickets and our reasons for our original decision. I had to buy either 1 or 3. I have read many many complaints about the 'fake' guarantees. I did not get what I paid for. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. 1,560 talking about this. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. In my eyes I trully beleive you are a rip off company. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. The moment you hit submit, they have your money and will not refund. Of course they kindly offered to repost the tickets with all sellers fees and zero guarantees. How is one supposed to know that xfer Piggyback means your tickets aren't together? Along with the listed ticket price, the company adds shipping costs and a service fee to each order. Great customer service skills. 2,266 Reviews of Vividseats.com - Sitejabber Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. Vivid Seats vs StubHub - Which One to Prefer? [Sorted] - TechWhoop