He didn't clear the other two settings at our table. While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. We'd like to learn more. Ruth's Chris Steak House Claimed Review Save Share 877 reviews #85 of 1,632 Restaurants in Boston $$$$ American Steakhouse Vegetarian Friendly 45 School Street Old City Hall, Boston, MA 02108 +1 617-742-8401 Website Menu Closed now : See all hours See all (261) Get food delivered Order online Ratings and reviews 4.0 877 of 1,632 RATINGS Food This landmark publication covers the city and regions rich history of growth and innovation. The last time we went, the service was so poor, a manager called and advised my wife that when we return they would comp a round of drinks and appetizers. WORCESTER, Mass.-(BUSINESS WIRE)-Ruth's Chris Steak House, famous for its unmatched dining experience and steaks served on 500-degree sizzling plates, announced its newest location in Worcester, which is now open for business.The new Ruth's Chris restaurant is located at 4 Mercantile Street and brings an unmatched dining experience to the area in its new 8,250-square-foot restaurant. COMPENSATION: $18.00 per hour. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. I've long wondered why a high-end steak house hadn't opened in Worcester. VERY HIGHLY RECOMMENDEDMore, To start, I ordered the Cesear Salad which had fresh parmagian cheese, and the dressing was excellent. Food. VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. Cookie Settings/Do Not Sell My Personal Information. 01608 USA. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. The atmosphere is great, the food could not have been better but it was the staff that made our visit perfect. It was very clear. The opening was planned for fall of 2020 but was delayed during the COVID-19 pandemic. Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . I would absolutely get the filet again. Even after a fire forced her to move the original Chris Steak House, her enthusiasm and perseverance helped her dream take flight - this time, with her own name on the door: Ruth's Chris Steak House. I highly recommend Ruth Chris for a special occasion. Honestly, I will not be returning to this location. It was terrific! Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. Ummmmm no! Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. She asked if it was a special occasion - we said it was. In Massachusetts, Ruths Chris Steak House has locations in Waltham and Boston. Every single thing was delicious. Ruths Chris was founded 57 years ago in New Orleans by Ruth Fertel. Service was also excellent, although we went pretty early before prime time. One of the bartenders asked if we were from the area and that was the extent of the conversation for the entire time we were there. The Sacramento location offers a special Sunday brunch menu. Our steaks are served sizzling in butter - specify extra butter or none. Jack was helping him as well. We had to ask for bread and butter, my husband's drink refill and for the check. Incredible food with an incredible server. Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad We plan to return with a large family party in about 8 weeks. There's also a small well-chosen wine list by the bottle. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. Salmon was comparable to Burton's or Joey's Grille so the price was high for the quality/taste. At present, we do not have menu information for this restaurant. I really wanted to love this restaurant and I just cant give it another try. A server walked by to the other table twice and never said a word. The other party was large and loud. "Ruth's Chris Steak House Restaurant" Photo by Mike Mozart Under The License CC BY 2.0. It seemed everyone truly enjoyed working there. Our server, Jaden, was very professional, friendly, and efficient. A new upscale steak house is coming to Worcester. Happy Hour Not happy considering the price tag. With over 150 restaurants, Ruth's Chris has been in business for more than 57 years. . Thank you for the review. Ruth's Chris - Worcester, MA Restaurant | Menu + Delivery | Seamless Ruth's Chris 4 Mercantile St (508) 492-0525 $$ 4 ratings See if this restaurant delivers to you. This is a great addition to Worcester, and hoping it lasts because of the upper end prices. Ruth's Chris Steak House. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #105 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. I've tried 3 times now. just keeps getting worse. From the friendly hostess who seated us,to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. Ruth's Chris Steakhouse is an American restaurant founded in 1965. Note: your question will be posted publicly on the Questions & Answers page. We appreciate you writing about your recent visit with us. He was dressed very nicely, but was not friendly and was not very organized. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. No chocolate cake was brought and when I was left to order dessert, it just looked like it was thoughtless and I hadnt advised to do this for the special occasion. One of the managers, Paul, stopped by various tables to make sure all was going well. Report Job. It was a simple coke yes but that should not happen. From our warm greeting upon arrival to dessert, everything was perfect. After our meal last night, I can confidently say that this isnow the top table in town. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website. 2. Very quiet Monday (only one other party in the dining room) and still seemed like it took too long for plates to be cleared and water to be refilled. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. This job is offensive or discriminatory This job appears to be fake This job or the information included is inaccurate This job is an advertisement for something other than hiring . The steaks were cooked perfectly, and were delicious and tender. Worcester Business Journal provides the top coverage of news, trends, data, politics and personalities of the Central Mass business community. I highly recommend it. This place is on the upper end of the price spectrum for a decent steakhouse. An excellent Ciabatta bread and butter is served warm for the table. The food and service were wonderful as always. I would recommend recommendation booking reservations 15 minutes after restaurant hours in the winter months, so this is not experienced. They have a comfortable bar with excellent bartenders. Thats it. Seriously good. We now have 3 private dining rooms due to remodeling! Plans for the Ruth's Chris were revealed in August 2019. Get quick answers from Ruth's Chris Steak House staff and past visitors. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! Thanks for choosing us for your birthday celebration. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. This is always a great place to have a celebration of life. Hope to see you again soon. We are honored to bring this new Ruths Chris location to Worcester and serve the community and those that live in and around the area, said Matt Williams, general manager of the location, in a press release. We enjoyed speaking to him and was great about answering our questions about this exciting new place. Ruth's Chris Steak House is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant high or expensive? Creamed spinach - ok. Couldnt recommend more. We remain excited about our opportunities to grow and evolve the iconic Ruths Chris Steak House Brand, Cheryl Henry, president and CEO of Ruths Hospitality Group Inc., said in a statement. My family LOVED this restaurant! As part of the pre-opening celebration of the new location, the company raised $6,458 as a donation to the Worcester County Food Bank. But only one person at the front door???? One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. Dancing for joy? Ruth's Chris Steak House is an Equal Opportunity Employer. The steaks were perfect, but my wifes crab cake was an underwhelming presentation. These few little items are basic steps of service in a fine dining establishment. CLOSED NOW. Ruth's Chris Comes to Worcester and it's Fantastic! Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. We hope to see you again soon. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. We went to RC for my daughters birthday and left with very mixed feelings. We had salads and appetizers and asked again and received the coke 45 min after ordering it. Location. Maren our waitress was fabulous! Amazing dinner. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thanks for taking the time to leave us a great review! We felt so cared for, on Christmas Eve. I gave her 20% out of habit but wouldve given her much more had she just treated us like she treated the table next to us. Spilled drinks. 2022 Fact Book: Doing Business in Central Mass. Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. The prices are steep, but the food is well worth the cost. The steak was good. Industry. The Worcester location will be open from 4 to 9:30 p.m. Sunday through Thursday and 4 to 10:30 p.m. Friday and Saturday. We will definitely be back. We waited a very long time for our bread, our drinks, our entrees and she kept forgetting things. We hope to have the chance to serve you again soon. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. Value. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. Ruth's Chris Steak House - WorcesterResponded on January 30, 2023We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. The sides were expertly prepared. Service was excellent throughout. more. Thanks for taking the time to leave us a positive review! But it got worse over time at the bar. Restaurant, Kitchen Helper. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. Most people expect a higher level of service when you dine at a pricey restaurant like this one. There were 5 bartenders on!! We broil it exactly the way you like it at 1800 degrees to lock in the corn-fed flavor. I wouldn't bother wasting your money. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Management needs to step up big time!! Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). now the top table in town. Ruth's Chris Steak House is having some fun as they prepare for a fall opening in downtown Worcester. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile . We look forward to welcoming guests into our restaurant and showcasing the same top-notch service theyre accustomed to from the brand.. Very plain. My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. Tried to get in with 8 people on NYE but the manager never called back. Service was also excellent, although we went pretty early before prime time. Steak was cooked perfectly and sides were delicious! The Worcester Ruth's Chris is the chain's fifth in New England and the first one outside the Boston area in Massachusetts. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Thanks for the great review! But I've been to other expensive places that were bad. We had to ask for bread and butter, my husband's drink refill and for the check. Ruth's Chris Steak House Dishwasher Denver, CO Easy Apply 13d $18.00 Per Hour (Employer est.) He clearly had too many tables to look after. Ruth's Chris Steak House is an Equal Opportunity Employer. We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. The nationally-ranked restaurant is expected to open in the downtown space next fall. There is a level of professionalism that was not being met. The waitress really did her best.. even offered us free dessert. One of the managers, Paul, stopped by various tables to make sure all was going well. Water and wine were often offered to be re-filled, and the bread, although prompt, was not replenished. Brought coffees out 20 minutes after dessert. Great atmosphere, great food, good wine, and exceptional service. Ruth Fertel, the founder of the company, ran the first restaurant for a while after a kitchen fire destroyed it. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Thank you for such a great dinner experience! The opening was planned for fall . And lastly she brought me the wrong dessert. Kudos to the staff and management team for their dedication and hard work not easy to do! After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Again very disappointing. More Local News to Love Start today for 50% off Expires 3/6/23. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. Service was very attentive. The atmosphere was great. I went Friday night it took the waitress a while just to come to our table after sitting .then rarely checked in on us . Due to our new system upgrade, we are requesting all existing users to update their password. Compensation: $6.75 per hour. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. The Crab Cakes were another winning appetizer served on their signature piping hot plate. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! password ? 355 Following. One Eleven Chop House. Please see their website or wait to visit the restaurant to learn more. Both were served hot and were great accompaniments to our steaks. The kitchen was firing on all cylinders. My only complaint is that our first course arrived before our cocktails. Thats it. The food was hit or miss. Management kept a watchful eye on the room during this busy Saturday night. Apparently the restaurant does not open their doors until exact opening hours. The food and service were excellent. In the heart of Milan, right above the ancient Roman site and a stone's throw from the Basilica of Sant'Ambrogio, be sure not to miss, the Leonardo da Vinci National Museum of Science and Technology: one of the places the Milanese are most fond of, one of the most . Ruth's Chris Steak House - WorcesterResponded on January 11, 2023World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. Backs Charter School Reform After BESE Board Vote, Local Food Banks Prep As Pandemic Food Benefits End In MA, Charter Audit, Millionaire Tax Plan, Toddler Taken: Patch Top Stories, New Worcester Law On Developer Tax Breaks Likely: Councilors, State Auditor Will Examine Worcester Charter School, OSV Ties. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. It's our pleasure to serve you and we hope that you'll be joining us again soon. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. I saw one server and the host was groomed, not so much for the rest. Please give this girl some accolades, she was attentive and kind. He sat us at a table with this other party in the room. (Courtesy Ruth's Chris Steak House) 2022 Matt Wright, This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, said Cheryl Henry, president and CEO of Ruths Hospitality Group. 9 Thank WINEandTRAVEL . Charlotte, NC 28202 (Downtown Charlotte area) +1 location. We left feeling like we had just been to Applebee's. Stay connected! Grooming was not of importance for most of the staff. Service was better this round. The management tried very hard to make things right, which I GREATLY appreciated. Its a terrific addition to a growing city. Thank you for the great review! Cant wait to return! Would you please send your contact information, including your name and a phone number in a private reply to us? Community Rules apply to all content you upload or otherwise submit to this site. Service by Heather was even better. Tripadvisor performs checks on reviews. So, whether youre a regular or have just been wondering what all the buzz is about, Ruth's Chris is the perfect excuse to enjoy the perfect night out. Sides: Brussels, creamed spinach, lobster Mac and cheese, and mashed potatoes. When we go again and we will, I will ask for her! Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. Full job description available here: Ruth's Chris | Broiler Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. You are at Ruth Chris. Make a reservation Treat Yourself to an Everyday Celebration Since 1965, we've stuck to the same recipe for success that was created by our founder, Ruth Fertel: perfect steaks, warm hospitality, and good times that never stop rolling. Not what you expect in a fine dining restaurant. Select a reason for reporting this job. We got seared tuna, Caesar salad, lobster bisque and wedge salad. You can also login or register for a free account. He didn't wait until we sat down to hand us the menus. My husband and I came here for Valentines Day and we had a wonderful experience. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. The GM was very disrespectful in the way he talked to me, My steak was hockey pucked and my cousin lamb chops was under cooked so by the time we got our food from being altered our dates food was done. Five gripping discoveries at Milan's Museum of Science and Technology. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023Thank you for taking the time to share your comments. Again very disappointing. This is a great addition to Worcester, and hoping it lasts because of the upper end prices.More, This location just opened and we were so disappointed. No one asked if our meals were satisfactory until we were almost done eating. WORCESTER, MA About three years after it was first announced, a Ruth's Chris Steak House opened in downtown Worcester this week. Get the news and information you need from the award-winning writers at WBJ. He was constantly interrupting us. Hospitality/Catering. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. Home run on all of them. Not happy considering the price tag. Ruth's Chris Steak House Dishwasher Fresno, CA Easy Apply 30d+ $16.00-$17.00 Per Hour (Employer est.) Job specializations: Restaurant/Food Service. We hope to welcome you back in again soon! We're glad to hear that you enjoyed your evening with us. Our waitress Jennessa was fantastic! This kid had a smile that lit up the room.He added to our experience, and was very attentive. Private party facilities. As Worcester officials gathered to announce the upcoming opening of Ruth's Chris Steak House in Mercantile Center, city leaders remarked on how far the area has come in just a few years. He didn't let us know our servers name. Food was above average. The food was hit or miss. Our privacy policy, Fallon Health launches new campaign to promote Medicare, Medicaid programs, Little Leaf Farms hires new SVP of sales amid expansion, Click to close and continue to WBJournal.com. California Consumer Limit the Use of My Sensitive Personal Information, California Consumer Do Not Sell or Share My Personal Information. Had them add a garlic encrusted option, it was minced garlic out of a jar poured on top, never "encrusted" it was disgusting. Our bill was $245.00. very large, but they were good none the less. The Worcester Business Center, the 260,000-square-foot . Truly. Big disappointment. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. You know you want it. Cocktails were expertly made and the wines by the glass were very good. Worcester, MA. Then enters Waleed - not sure of spelling. We Bartender, Restaurant, Guest Report this job Apply Bartender Found in: Jooble US - 6 days ago Olive Garden Worcester, MA Steak was good but the sides were cold, It was very good. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Food was good but nothing special. The food itself was pretty good but the entire dinner took forever and the ambiance was definitely not great. Low key. Paired with Rombauer Cabernet Sauvignon The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) We hope to welcome you back in soon! Go to Boston or Providence. The food was consistent and very enjoyable. She is AMAZING!! The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart.
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