first thing 50 % down - so i told them i want an install date prior to deposit and if they could not meet it i was going with the next vendor. When I reached out to the sales rep, she stated what I said was correct and to call the office backNo Luck and usually I fight situations like this. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. Reviews. The first time they came out, all they could install were the hanging rods. On 10/07/2022 they came to install the shelving units as described in the contract. She then transferred me to the manager, a real piece of work by the name of Jen, you know the type not only incompetent but also arrogant and disrespectful. In response to Closet by Design of Orlando, I want to make the necessary reservations and observations so that I can fully On Wednesday, November 9, 2016, Ms. Maria Blank responded to my residence for a consultation reference several installs. The installers just left leaving me worried about the electrical wires and found out that they broke one of the panels. Closet by Design - custom design and installation of pantry. settlement administrator or your attorney for any updates regarding Ripoff Report | closets-by-design complaints, reviews, scams, lawsuits Based on the pictures that you originally showed me, It is hard to believe that anything other than spot cleaning was necessary. They do not belong in business. Closets by Design Louisville - Project Photos & Reviews - Houzz The family of a woman killed in a Saskatoon nightclub fight in November has launched a $1-million lawsuit based, in part, on a graphic video of her death being shared widely on social media. I responded: "Do I have to wait for another two months? Our offerings include design, manufacturing and installation of custom . They are super pricy, unprofessional and quality is very very poor. On 7/25/2022 I paid half the contract as requested. The higher boss, it seems explained the process which is " the warehouse can change your design and make smaller cabinets as agreed without asking the customer " . This flooring has only been down for three weeks. Why is this company STILL in business? "We're gonna have to place another order, " she said. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. I waited 6 weeks for a hamper! Come Friday we got no call. Everyday Collection. I hired Closets by Design to overhaul my garage. and removing trashleaving the caulking. the triangle midsegment theorem delta math answers; ion creme toner snow cap directions. You must contact the I paid a heavy price for a I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. They are the worst of the worst! The cabinets are beautiful but it has taken three different attempts to get the correct cabinet doors on. I had to take video footage and send to the manager per the customer service rep, Gabby, was quite rude when I called. After dealing with several individuals in customer with no results I had to reach the manager of the Hamilton location. Once they install and get their money, if it all falls apart, so be it. HOW LAME IS THAT? You will just get a poor product at a very high cost. Family of woman who died after fight at Saskatoon nightclub launches And when I asked her: "How so? We DO NOT remove reports. 2023 Truth in Advertising Policies Here is the last email from the manager: The next morning, I received an e-mail from No-Closet by No-Design confirming another installation day. Paying for it all. I thought I ordered ":custom" closets, especially for the price, but what I got was not wood, not pre-fabricated, why did they take measurements when the installer cuts all boards on sight? They told me he was not available and that he would call me back. A BIG MISTAKE. Waited a long time for a cheap product with subpar installation and awful customer service. I took the day off to be there and no one was showing up. Annemarie Newbold v. Closets By Design, Inc. et al Imagine your Home, Totally Organized! CLOSETS BY DESIGN - 33 Photos & 33 Reviews - Interior Design Click here to get notifications about new complaints of Closets by Design. July 19 Actions does not process claims and we cannot advise you on the We called to see a time and they said they will let us know. WHO ARE THE KIDDING WITH THEIR PRICING. 36 following. Not that you would after reading the NUMEROUS posts above! My bedroom closet we installed the end of July 2017 not to my original specifications. Due to a family illness, I had other pressing matters that outranked this. These 2 units were to be done on the same day. I told him about it, to let him know he did something to the power in that room. Each time I only received the run around and was told each time "We should have everything for you tomorrow" but when tomorrow came nothing was right. 115 Howden Rd Toronto ON M1R 3C7. BUYER BEWARE! Submit a complaint and get your issue resolved. Closets by Design Pay & Benefits reviews - Indeed The next day after he pulled the wires out of the wall, I had to call an electrician to come and fix the mess the installers left with my wires. He acts like he is doing you, the customer a favor. They couldn't finish the drawers because the side panels were drilled wrong. Closets By Design is a Retail, Commercial & Residential Construction, and Custom Closets company located in Louisville, Kentucky with $518.00 Million in revenue and 803 employees. Claim forms are usually not made available to consumers until after a court approved settlement is reached. (103) $229 .95. I even told them that I would be open to doing this closet plan in a different property but never got a reply about that either. On April 9, 2021, I received a telephone call from Design Manager Jose Arcinega that the design and measurements made by the original designer, Tamara (who all of a sudden does not work at the company any longer), would not work, and changes were needed. Flooring sold to me was suppose to be the best quality for a garage floor here in the desert. Schmidt National Law Group, 9191 Towne Centre Dr, #510 San Diego, CA 92122, (800) 631-5656. topclassactions.com. No wonder they have alias names. 2. At this point I just want my deposit back. What a Mess I loan this to the bank and Im thinking to talk to the bank and dispute it . This company mission has nothing to do with quality and its customer; it is all about them and the money. At your earliest convenience, call 763-519-1171 so that can assist with any outstanding issues you may have. Follow us: INTERNET OFFER: 40+15% Off. On Wednesday, November 9, 2016, Ms. Maria Blank responded to my residence for a consultation reference several installs. My Review of Closet By Design: Process, Cost and Final Design Closets By Design: Contact Details and Business Profile Well I have emailed the designer several times with the same response, Oh I thought that this problem was fixed weeks ago. The supervisors was super rude when I talked to them. We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. It is the consumer's problem and not theirs. Im handling a nationwide false advertising class action. This company does not We ordered cabinets months ago, only to have the installers show up without all the parts, including the doors. I just went through hell and waited 3 months to have my closets installed incorrectly. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. After the designer came in and took the measurements I placed an order to install a closet and she requested a deposit for half of the total cost so I gave her a check. The flooring installed is curling up and coming apart. Commented: What was the cost of this closet? I tried to work with the company I am pretty easy going. Now, even in their responses the are lying but thank goodness I HAVE TEXT PROOF to show they are liars and crooks. There were so many other spots that we had missed hence we had to get a cleaner to clean the place. Clearly, she was not, and exactly the doors I did not want, arrived. Need to get this install complete as contracted, Read full review of Closets by Design and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. More than 100 customers now say in an amended suit that they suffered physical injuries like hair loss . SEVERAL phone calls to both customer service and the OWNER ( never returned my call) they are so disorganized. They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes. He said the light wasnt working. Rude and unprofessional, reflect poorly on the company as a whole. Will see if they rectify their wrong. mediocre job. The installers for that job were awesome. It is surely not worth throwing the money on crappy job. I ended up with an ugly mess, and damage to my walls. Get A Quote. Start by making . Overall a fun job. 3) The salesperson incorrectly measured the distance between walls, and as a result, there is a gap between the closet board and our wall. The Container Store offers in-store as well as virtual design . This was the WORST company to deal with bar none! Closets By Design has an overall rating of 3.0 out of 5, based on over 284 reviews left anonymously by employees. The Rep who measured for the unit was off by 8 inches side to side and 8 inches for the set of 8 cubbies I had installed under my tv. We will continue to offer our high-quality product line with first-class service to customers across the United States and in Canada, Closets By Design states. When I tried to call my manager with questions, he was rude and wouldn't answer my questions. And since she couldn't answer my question, she said: "I withdraw what I said." I did cancel delivery due to work and then I had to wait another 3 weeks. Do your own due diligence! They had to make 3 trips to our home, of which the first appointment, they missed altogether. Earn a 10% Costco Shop Card on qualifying Closet Factory home organization purchases. Appropriately, this meritless lawsuit was dismissed without any settlement shortly after it was filed and prior to the time any response was required once the Plaintiffs lawyers were advised of the meritless nature of the complaint. One of my brackets has since broken and I might have to contact those jerks again for a replacement! I called their customer service and she said she'll talk to supervisor but don't believe. I paid approximately over $10, 000.00 to this company and have been treated so rudely and unfair it is sick. The material is CHEAP! Annemarie Newbold filed a complaint on . He did that but did not use electrical wire, he used scotch tape to tape the wires. I agree I order my closet aug and its Dec when they start install my closet and sane thing they didnt do it right lots of reject . They told me the first day they had available for installation was the first week in SEPTEMBER on Wed. Well, Tues. Photo by Naomi Morrison. Upon calling, I was told I signed a contract to 6 months and they do not offer 2 years, only 1 year. What kind of business is this?! Closets by Design, Inc. CBD Franchising, Inc. New to ClassAction.org? Custom Closets Closet Design. They do not stand behind their product because it is garbage, which is why you have to sign the contract and pay 1/2 up front before you can even see the finished product. They keep hiding and screwing people over! And she responded, "Are you being sarcastic?" All rights reserved. THE QUALITY AND WORKMANSHIP IS NOT WORTH THEIR HIGH PRICE TAG! When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. Knut Grevle v Closets By Design, Inc et al | 2:19-CV-03881 | Court Closet by design turned the customer-is-always-right policy into the customer is always wrong, and when we, closet by design, wrong a customer, we should get into the offense and treat them with arrogance, total disrespect, and negligence. And once again, I found myself back into the you're-being-rude square. ), In May 2019, a class-action lawsuit was filed against Closets by Design for allegedly deceptively advertising discounts on home organizer systems. Thanks after reading posts I think I dodged the bullet. The Avera system goes for the built-in look with its premium materials and includes amenity components like optional LED lighting. 4. In May 2019, a class-action lawsuit was filed against Closets by Design for allegedly deceptively advertising discounts on home organizer systems. This is when the situation started escalating and, out of the blue, she accused me of taking it on the installers. Follow. Thanks, 30 Closets By Design ideas | closet designs, custom closets - Pinterest Then they inform me that a panel for my daughter's room was missing but they assured me that the panel would be in the very next day. Took me better part of an hour to clean it up . Expensive price for what there wasok if they would have been professional. Dozens more customers have joined an ongoing lawsuit against the TikTok-famous brand Olaplex. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. Colorado. This will surely increase the credibility of your complaint. I even gave them reference photos so im having them remove it. I want in on a suit against Closet by Design theyre an absolute nightmare. Closets by Design - Complaints Board Frankly, it was 2 closets. I looked through my emails and do not remember getting any emails from Brian and the company knows I have major medical issues and is taking advantage of me. Add me. A deposit of $1, 673 was provided. We demo'd ourself. But that didn't happen. We can work with you to remodel what already exists, or remove it entirely and start from scratch. Founded 2003 With Angi since July 2006. 45% of employees would recommend working at Closets By Design to a friend and 38% have a positive outlook for the business. Not to mention there fictitious sale they suck you in with and the large deposit youll never see again. Today was supposed to be the final piece which is a hamper and they even got that wrong. He did not tape or cap off the wires. Any sudgestion ? I called closet by design and the receptionist told me: "The designer designed the doors, and the doors are short." This rating has decreased by -1% over the last 12 months. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The "designer" came out and I specifically told her I did not want a portion of the closet behind the radiator, and I wanted the panels on the wall. I want all of my cabinets installed on July 19 , like promised. This company HAS TO BE STOPPED. The "installer/repair tech" just left after arriving at 5:10p (12-4p window is a joke) and finding that today, on the 4th service call for mismeasured and mis-cut file drawers, they were STILL wrong. Additionally, we offer various drawer options and shelving choices. I called the office and told them I would not pay the balance of the 2nd room until all the panels were in and it was being installed, but I would pay for the one they were working on that day. Initial Franchise Fee. BEWARE before you deal with this people, they look and act professional but are really CHEAP. Thanks ~, This is not a professional company; please dont be deceived by the pictures! I built a house Wall to Wall, Floor to Ceiling shelving units. 2nd set a week laterwere 15 1/8 ("they will loosen up and you can use Wd-40 and Vaseline on the slides, and the gouges in the "wood" from the tight slides should get deeper, and that should help". Their complaint, which Insider has obtained, alleges that Huntington Reproductive Center, which was founded in 1988, and its in-house . Dont spend much time at the office but will be called in to drive there for things that a simple 5 min phone could solve. File your review. They promise to pay their Designers $2,000- $4,000 a month. The lawsuit alleges that defendants misrepresented the nature, amount, and existence of price discounts on those services and merchandise items. Compare. The new date arrived and I waited all morning for the installer. They knew how to fix the measuring mistakes and my shelves look great. When I called to stop the 2nd order because the first was so cheap looking they said I couldn't because it had been past the 3 daysthe install was 1 1/2 months after I bought it! Karen, Dustin, and Naomi would love to help you get started on turning your dream space into reality. We had asked him to wear gloves but he had simply refused. Customer service, of course, stood behind their employee (whenever that is that I could track them down.) they ensure that the entire money is paid first before they could start the work on the delivery date and that should tell a lot! 1,342 posts. BIG TIME LIAR! A Closet Factory dealer will fulfill your order and complete your project, ensuring your satisfaction through the entire process. Closets By Design Lawsuit Says Sale Prices are Fake I ordered a walk in closet by Closets by Design. First drawers were 15 1/4 ( drawers too big and could barely open and closebut excuse given? Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Closets By Design. This was the WORST company to deal with bar none! A whole month to find this out is unexceptable. My were ordered a year ago and still are not in my house. Jason, I saw your post. Closets by Design At Closets by Design, we design, build and install custom closets, garage cabinets, home offices, pantries and more. California closets did not make sense because they hang on the wall where is these are on the floor. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Designers make no money. Gil Santos - Owner and CEO - Closets by Design - LinkedIn Free Installation Click here to learn more. Lawyers for Trump say they can't . I told them my house was not ready. Closets by Design has, and always will, put customers first, including by offering opportunities to make the cost of custom closet, office, and home organization more affordable. Closets by Design - Project Photos & Reviews - Houzz Closet World kept my money and wouldnt refund me due to their deceptive 3 day cancellation policy in fine print. Get Your Closet Anized So Ng For A Trip Is Breeze Wcnc. Closets by Design respects the privacy of our customers, partners and suppliers of products or services and clients. Call Closet by Design 1-800-500-9210 Let's Get Started. It was a huge selling point when we decided to downsize to a new home in 2013, enabling us to begin responding to offers within 24 hours of listing our home.