Promotoria Sunset Group Timeshare Owners Lawsuit Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file OMG, this scammers need to be stopped. Write a review Sign in. What should we do? The first offer to purchase was around 68 thousand dollars. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. Submit a complaint and get your issue resolved. We had enjoyed going to the Sunset Royal in Cancun for many years. Customer service contacts and company information. Responding to a Complaint or Petition. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. If they try to weasel their way out of using one, that should be an immediate cause for concern. Timeshare Compliance: Reviews, Cost & Ratings in 2023 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Cant wait for a law suit. What should we do? We are seeking total resolution. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Didn't seem like a bad deal to us. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. I looked at the internet those properties and added up the costs if bought separately as needed. Absolutely outraged! Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. 4. Can You Get Rid of an Escondido Towers Timeshare? This never happened, so we wrote several additional emails to this firm. We only suggest companies with high ratings and verified customer reviews. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. They request upfront fees for their services from the get-go. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Info on Sunset Resorts, Cancun & Playa del Carmen Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We are in the same boat and now they are threating us to ruin our credit. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. Sunset neighbors sue over contentious affordable housing project 3. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. I forwarded all calls from agency to the lawyer. We hope this article has been helpful. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. How to Get Rid of a Timeshare with a Mortgage Balance? As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. We couldn't use the 2 weeks concurrently (travel w/family). Were eager to assist in any capacity we can. Eventually got the price down to something we thought we could actually afford. If you pressure them. Be the first one to write one. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Search. As our team reviewed the website, the first thing we came across is the no up-front fee required . No such website! We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Have you been able to get any resolution? By continuing well assume youre on board with our privacy policy. by consumers, for consumers. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. If youre now regretting your purchase, there are a few things you should know. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. How to Cancel Royal Holiday Club Timeshare? I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! FRAUD (charge #2) - Pg. Sunset World Resorts & Vacation Experiences. Cancun, Quintana ROO Mexico C.P. Our team couldnt find any proof that Sunset Group offers an official exit program. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. This is when we knew the postings on the Internet were so very true. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. How To Get Out of a Diamond Resorts Timeshare? Has anyone had succes contacting a lawyer or another company to get out of their timeshare? You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? A scam is an illegal scheme designed to cheat you out of your money. Of course they refused. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. Sunset Group is a family-owned timeshare developer. 2. We decided to fight this through our credit card companies. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. Thanks. i personally would beg to differ. ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Remember at first she said she was trying to sell her vacation as an employee. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. The Sunset Group is a scam with the lowest ethical standards. There is equity in the "purchase". Then she had someone call me to close the deal. These same complaints can be found all over the internet on various forums and review websites. www.sunsetscam.com Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. i am assuming that you will get this message? I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. The first thing you need to watch out for is the timeshare sales pitch. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. Beware of timeshare scams in Mexico! How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. There are so many complaints, is a class action lawsuit possible? Records of municipal courts and justice courts are housed here also. So would I Earl. Our goal is to make it simpler for you to explore your options. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. My wife and I had a bad experience with them also. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. We have the same story as you. Sunset Groups ratings and reviews reflect all of these issues and complaints. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. 1. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. This scammers has to stop. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Hopefully one day their tactics will end, I meant they are professional scammers. They said it was tax deductible. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. I hate those people with a passion. The last thing you want is to hand over your hard-earned money to a scammer. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. Filed March 20, 2017 When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. There are other, more reputable companies out there that can help you cancel your timeshare contract. This category only includes cookies that ensures basic functionalities and security features of the website. The combined costs was equal to or greater than what was being offer. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. I bought their package and regret it very much. Our experience was similar: 2. We did not buy the all-inclusive. but this timeshare by Royal Elite/Sandos. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. How To Write a Timeshare Rescission Letter? However, you may still be able to get out of your contract by exercising your rights as a consumer. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. Our original contract told us that we could use those or any other Sunset property at any time. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. Janet in Vancouver. . http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Sunset Groups ratings and reviews reflect all of these issues and complaints. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. This took several months to correct. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. you paid 22 275, how many weeks and were you non the platimun plan? Menu. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. Greetings from Earl in Fredericton We should all boycott that country. Get Rid of Timeshare Inherited from Parents? In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. We are Americas #1 Timeshare Exit Resource. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Don't let them get away with it! Let the truth be known! All it says is "access to services". NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Same liesA class action is not possible, you would have to sue them in Mexico. As we mentioned countless times before, escrow can be very beneficial. It has now been almost 5 months and I am losing faith they will ever pay me back. Ripoff Report | The Sunset Group -The Royal Review - Cancun, Mexico You can explore this all the more effectively by reading past timeshare exit reviews. If youre set on going the DIY route, know that it will likely be a long and difficult process. 9. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Overall makes it challenging to cancel their contracts. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. The document they show is a complete fake. The first offer to purchase was around 68 thousand dollars. XChange is a subscription-based clearinghouse of state court information. Official Site | Sunset World Resorts & Vacations Experiences Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. We also suggest never working with an organization without first having everything recorded in an official agreement. Have you had any luck with your fight against these crooks? 77500. Sunset Solutions Group LLC | Better Business Bureau Profile I am okay to take the 'hit' with collections, but did you make any more payments? They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Search Close. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Please be aware of these types of schemes. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. There have been several class-action lawsuits filed against Sunset Group in recent years. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. Sunset Solutions Group Response Apr 23, 2020. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. I insisted that they email me the properties that are offering n the package as destinations. Her "closer" finally agreed to text me the details. A fast Google search will load several past timeshare exit scams that you educate yourself on. Our thought was this would be a great time to sell this timeshare and get a very generous price for it.